How to order?
Orders are immediately entered into our system and will block the requested equipment for the specified period;
The order voucher will be e-mailed to the client for a final check of the equipment and dates;
You must confirm the order with name and signature for approval, mentioning the P.O. number or reference and return it by e-mail.
*Orders sent from free e-mail accounts will not be accepted.
How to change an order?
Only in writing or e-mail and subject to express acceptance by AED.
AED is entitled to charge cancellation charges as specified below.
How to cancel an order?
We only accept an order cancellation in writing or e-mail;
You must mention the word “CANCELLATION” on the order form and e-mail it to the Rental Service;
After 7 days of the order confirmation 10% of the total rental price is charged.
Within 15 to 8 days before the pick-up date 25% of the total rental price is charged.
Within 7 days before the pick-up date 50% of the total rental price is charged.
Within 1 day before the pick-up date 100% of the total rental price is charged.